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Telephone Systems for Schools

Telephone Systems for the Education Sector

We have installed phone systems in schools, colleges, nurseries and multi academy trusts since 2005 and are proud to have worked with over 1000 educational establishments.

At Tel Group, we can provide your school with Hosted Cloud or On-Premise telephony that exceeds your school’s expectations. 

Specialising in the education sector, we understand the needs, challenges, and opportunities that schools face regarding communication technology. Therefore, we will work with you to design, install and maintain the best system for your school’s requirements and budget.

Don’t forget, with the BT Switch Off around the corner, your school must upgrade your analogue system before the 2025 deadline. Find out more about the BT Switch Off here. 

We’ve received fantastic feedback from our customers over the years – testament to the hard work, proactivity, and outstanding service our dedicated team provides to schools and MATs across the UK.

Don’t just take our word for it – contact us to arrange your free site audit, and let us show you how we can improve your communications.

To find out more about our school telephone systems, contact us today

Please give us a brief description of your enquiry.


Phone Systems for Schools

Futureproof your School’s Communications with Tel Group’s Telephone Systems

Voip Telephony for schools Voip Telephony for schools

VoIP Telephone Systems for Schools

Revolutionise School Communications with VoIP

Our innovative VoIP telephony service goes beyond the limitations of traditional phone systems, offering unmatched features, control, and call management. It is the perfect solution for educational institutions that require easy and efficient communication.

Introducing our VoIP technology into your establishment will provide your school with significant cost savings, allowing you to make and receive calls over the internet while taking advantage of modern technology and additional features.

Hosted Phone Systems Hosted Phone Systems

Hosted Phone Systems for Schools

Benefits of our most popular solution for schools

Our hosted phone systems are the most popular option for the education sector and have many benefits, including:

  • Cost effective
    Charges for hosted phone lines and calls are much cheaper than traditional lines
  • Minimal set-up and maintenance costs
    With virtually no hardware on site, there’s no expensive upfront investment or costly engineer callouts
  • Help is always at hand
    We’ll resolve any issues with your hosted phone system quickly and remotely
  • Remote working
    As a hosted phone system is in the cloud, staff can connect from anywhere
  • Flexibility
    Our system accommodates an unlimited number of phones across multiple sites and can easily activate new users and add or remove lines
Woman using Features of our Hosted Phone Systems Woman using Features of our Hosted Phone Systems

Features of our Hosted Phone Systems

Our hosted phone systems offer a wide range of sector specific features designed to save time and improve communications:

  • Auto-Attendant Facility
    Press 1 for absence…
  • Queuing, Logging & Reporting
    Callers are placed in a queue, notified of their position, and transferred when available
  • Automatic Open & Close Times
    Callers phoning outside normal hours will be informed your office is closed
  • Voicemail to Email
    Callers can leave a voicemail which can also be forwarded as an email attachment
  • Mobile Extension
    Extension numbers can be redirected to a mobile app
  • Remote Message Change
    The greeting message can be changed remotely to communicate important information
  • Conference Calling and Remote Working
  • Integration with Student Information Systems
    The phone system can integrate with information and management systems
  • Call recording
    Our GDPR and FSA compliant call recording allows you to capture the details of every call
Telephone Systems for Schools, Colleges, Nurseries and MATs - Integrations into your phone system Telephone Systems for Schools, Colleges, Nurseries and MATs - Integrations into your phone system

Telephone System Integrations

Our telephone systems offer seamless integration with various solutions to provide a complete communication package.

  • School Lockdown Solution
    By integrating our lockdown systems with your handsets, you can communicate any emergency situation at the touch of a button
  • Mobile Extension
    By integrating your school’s telephone system to a mobile app, your staff can use their mobiles just as they would with a handset
  • Microsoft Teams
    Integrating Microsoft Teams into your system will allow your staff to utilise their laptops for making and receiving calls
  • SIMS
    Integrate SIMS into your phone system to improve inbound call handling for your school, college or university.
girl at school working on pc girl at school working on pc

Safeguarding

As experts in the educational sector, we know the safeguarding and legal parameters that schools need to work to.

  • All our hosted phone systems utilise full encryption to meet GDPR standards for phone calls, call recording, call reporting and voicemails
  • We work with a UK Tier 3 Data Centre and can store recordings online to ensure full GDPR and FSA compliance
  • Our hosted phone systems have advanced paging facilities that can integrate into a lockdown system to protect students during emergency situations
young schoolboy working on pc young schoolboy working on pc

VoIP for Multi Academy Trusts

We’ve developed a centralised telephone system that guarantees seamless call handling and consistency across your MAT, including your trust HQ.

  • Cost savings across the trust
    Benefit from free calls between sites
  • Keep existing numbers
    When you switch to Tel Group we are able to ensure you keep your existing numbers
  • Flexibility & Scalability 
    Our MAT phone systems are designed for growth, with the ability to accommodate an unlimited number of phones across multiple locations
  • Wide range of features
    Our tailored packages provide you with the necessary tools to enhance your communication 
  • Streamlined Contracts
    We can streamline all school contracts in your MAT, providing you with a trust-wide solution and consistent contract dates

    2025 BT Switch Off

    It’s time to upgrade your school’s telephony!

    BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your school is currently using analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.


    Additional School Communication Solutions

    Solidify your school’s communications with our additional solutions

    Mobiles

    Lockdown


    Get in touch to arrange your school telephone system upgrade!

    • GASBM - Gloucester School Business Managers Group - Education IT Suppliers
    • BASBM - Birmingham Association of School Business Managers Sponsor - Education IT Supplier
    • LASBM - Lancashire SBM Network Forum Group
    • MATA - Multi Academy Trust Association Sponsors - Education IT Suppliers
    • ANME - Association of Network Managers in Education Forum Sponsors - IT Education Suppliers
    • NAMAT - National Association of Multi Academy Trusts Sponsors - Education IT Suppliers
    • Manchester and Trafford School Business Leaders Forum sponsors - Education IT Suppliers
    • DASBM - Dudley Association of School Business Managers Sponsors - Education IT Suppliers
    • Sandwell SBM Network Forum Sponsors - Education IT Suppliers
    • sgsbl - south Gloucester school business leaders sponsors - education IT suppliers
    • WASBM - Worcester association of school business managers sponsors - Education IT Supplier
    • SYSBL - south Yorkshire school business leaders forum sponsors - Education IT Suppliers