Telephone Systems for Schools
Telephone Systems for the Education Sector
At Tel Group, we can provide your school with Hosted Cloud or On-Premise telephony that exceeds your school’s expectations.
Specialising in the education sector, we understand the needs, challenges, and opportunities that schools face regarding communication technology. Therefore, we will work with you to design, install and maintain the best system for your school’s requirements and budget.
Don’t forget, with the BT Switch Off around the corner, your school must upgrade your analogue system before the 2027 deadline. Find out more about the BT Switch Off here.
We’ve received fantastic feedback from our customers over the years – testament to the hard work, proactivity, and outstanding service our dedicated team provides to schools and MATs across the UK.
Don’t just take our word for it – contact us to arrange your free site audit, and let us show you how we can improve your communications.
To find out more about our school telephone systems, contact us today
VoIP Features
Call Management
Hold, transfer, divert, forward, paging, callback
Auto-Attendant
Menu-based routing to departments or extensions
Caller ID & Queuing
See who’s calling before you answer and receive alerts for incoming calls
Call Recording
Allow a user to record an incoming or outgoing call with GDPR compliance
Voicemail to Email
Voicemail messages sent as audio attachment or transcription
SIMs Integration
Link school information management systems, including Bromcom and Arbor
Lockdown & Tannoy
Trigger live and pre-recorded announcements from from handsets
Out-of-Hours Messages
Play custom messages and routing options when your school is closed
Mobile Twinning & Divert
Take calls on your mobile and forward calls when away from your handset
Hunt Groups
Automatically directs calls to the next available team member
Remote Administration
Manage your system through a web-based admin and reporting portal
Conferencing
Connect multiple callers in a single call for easy collaboration
Phone Systems for Schools
Futureproof your School’s Communications with Tel Group’s Telephone Systems
Tel Group’s Own VoIP Platform
Tel Group operates their own proven VoIP platform currently supporting more than 1,200 schools nationwide. All hosting infrastructure is managed directly by Tel Group, ensuring full control over performance, security, and reliability.
Our system is continuously being updated to meet school’s evolving needs, from integration into School Information Management software like Bromcom and Arbor, as well as a dedicated softphone application for mobile and desktop devices.
VoIP Telephone Systems for Schools
Our innovative VoIP telephony service goes beyond the limitations of traditional phone systems, offering unmatched features, control, and call management. It is the perfect solution for educational institutions that require easy and efficient communication.
Introducing our VoIP technology into your establishment will provide your school with significant cost savings, allowing you to make and receive calls over the internet while taking advantage of modern technology and additional features.
Hosted Phone Systems for Schools
Our hosted phone systems are the most popular option for the education sector and have many benefits, including:
- Cost effective
Charges for hosted phone lines and calls are much cheaper than traditional lines - Minimal set-up and maintenance costs
With virtually no hardware on site, there’s no expensive upfront investment or costly engineer callouts - Help is always at hand
We’ll resolve any issues with your hosted phone system quickly and remotely - Remote working
As a hosted phone system is in the cloud, staff can connect from anywhere - Flexibility
Our system accommodates an unlimited number of phones across multiple sites and can easily activate new users and add or remove lines
Telephone System Integrations
Our telephone systems offer seamless integration with various solutions to provide a complete communication package.
MIS
Integrate your MIS into your phone system to improve inbound call handling for your school, college or MAT.
Arbor Integration
Seamlessly integrates with Arbor MIS for improved communication and streamlined school operations.
Bromcom
Connects with Bromcom MIS to support efficient communication and smoother day-to-day school management.
Lockdown Tannoy
Integrate your lockdown system with your handsets to communicate any emergency situation instantly.
Microsoft Teams
Connect your phone system with Microsoft Teams for seamless calling and collaboration across devices.
Mobile and Desktop
Access your phone system from anywhere using mobile apps and desktop devices.
Key Benefits of VoIP for Schools
Our cloud telephony platform provides a number of practical advantages for schools, helping to simplify communication, improve reliability, and support flexible working.
Keep Your Number
No need to change your school’s phone numbers.
Flexible & Scalable
Supports future handset and user expansion.
Remote Support
Updates and troubleshooting can be completed remotely.
Resiliance
Dual SIP trunks and server redundancy for full resiliance.
Emergency Diversion
Automatic redirection of inbound calls on outage.
Multi-Site Connectivity
Seamlessly connect multiple schools under one system.
Free Calls Between Sites
Call other sites within your network at no cost.
Cost Efficiency
Lower installation, call and line costs than traditional phone systems.
Designed for Education
Configured to support your school’s requirements.
Remote Working
Staff can connect and make calls from anywhere.
BT Switch Off
Fully compatible with the UK PSTN switch-off.
Improved Comms
Direct callers to the right department quickly.
Learn More about our Telephone Systems for Schools and MATs
Transform Your School’s Communications with Tel Group
A Telephony Solution Built Around Your Needs
VoIP for Multi Academy Trusts
We’ve developed a centralised telephone system that guarantees seamless call handling and consistency across your MAT, including your trust HQ.
- Cost savings across the trust
Benefit from free calls between sites - Keep existing numbers
When you switch to Tel Group we are able to ensure you keep your existing numbers - Flexibility & Scalability
Our MAT phone systems are designed for growth, with the ability to accommodate an unlimited number of phones across multiple locations - Wide range of features
Our tailored packages provide you with the necessary tools to enhance your communication - Streamlined Contracts
We can streamline all school contracts in your MAT, providing you with a trust-wide solution and consistent contract dates
Safeguarding
As experts in the educational sector, we know the safeguarding and legal parameters that schools need to work to.
- All our hosted phone systems utilise full encryption to meet GDPR standards for phone calls, call recording, call reporting and voicemails
- We work with a UK Tier 3 Data Centre and can store recordings online to ensure full GDPR and FSA compliance
- Our hosted phone systems have advanced paging facilities that can integrate into a lockdown system to protect students during emergency situations
- Advanced security features help protect your phone system from hacking, fraud, and unauthorised access, keeping your school communications safe and secure
2027 BT Switch Off
BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your school is currently using analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.