Telephone Systems for Schools
Telephone Systems for the Education Sector
At Tel Group, we can provide your school with Hosted Cloud or On-Premise telephony that exceeds your school’s expectations.
Specialising in the education sector, we understand the needs, challenges, and opportunities that schools face regarding communication technology. Therefore, we will work with you to design, install and maintain the best system for your school’s requirements and budget.
Don’t forget, with the BT Switch Off around the corner, your school must upgrade your analogue system before the 2025 deadline. Find out more about the BT Switch Off here.
We’ve received fantastic feedback from our customers over the years – testament to the hard work, proactivity, and outstanding service our dedicated team provides to schools and MATs across the UK.
Don’t just take our word for it – contact us to arrange your free site audit, and let us show you how we can improve your communications.
To find out more about our school telephone systems, contact us today
Phone Systems for Schools
Futureproof your School’s Communications with Tel Group’s Telephone Systems
VoIP Telephone Systems for Schools
Our innovative VoIP telephony service goes beyond the limitations of traditional phone systems, offering unmatched features, control, and call management. It is the perfect solution for educational institutions that require easy and efficient communication.
Introducing our VoIP technology into your establishment will provide your school with significant cost savings, allowing you to make and receive calls over the internet while taking advantage of modern technology and additional features.
Hosted Phone Systems for Schools
Our hosted phone systems are the most popular option for the education sector and have many benefits, including:
- Cost effective
Charges for hosted phone lines and calls are much cheaper than traditional lines
- Minimal set-up and maintenance costs
With virtually no hardware on site, there’s no expensive upfront investment or costly engineer callouts
- Help is always at hand
We’ll resolve any issues with your hosted phone system quickly and remotely
- Remote working
As a hosted phone system is in the cloud, staff can connect from anywhere
Our system accommodates an unlimited number of phones across multiple sites and can easily activate new users and add or remove lines
Features of our Hosted Phone Systems
Our hosted phone systems offer a wide range of sector specific features designed to save time and improve communications:
- Auto-Attendant Facility
Press 1 for absence…
- Queuing, Logging & Reporting
Callers are placed in a queue, notified of their position, and transferred when available
- Automatic Open & Close Times
Callers phoning outside normal hours will be informed your office is closed
- Voicemail to Email
Callers can leave a voicemail which can also be forwarded as an email attachment
- Mobile Extension
Extension numbers can be redirected to a mobile app
- Remote Message Change
The greeting message can be changed remotely to communicate important information
- Conference Calling and Remote Working
- Integration with Student Information Systems
The phone system can integrate with information and management systems
- Call recording
Our GDPR and FSA compliant call recording allows you to capture the details of every call
Telephone System Integrations
Our telephone systems offer seamless integration with various solutions to provide a complete communication package.
- School Lockdown Solution
By integrating our lockdown systems with your handsets, you can communicate any emergency situation at the touch of a button
- Mobile Extension
By integrating your school’s telephone system to a mobile app, your staff can use their mobiles just as they would with a handset
- Microsoft Teams
Integrating Microsoft Teams into your system will allow your staff to utilise their laptops for making and receiving calls
Integrate SIMS into your phone system to improve inbound call handling for your school, college or university.
As experts in the educational sector, we know the safeguarding and legal parameters that schools need to work to.
- All our hosted phone systems utilise full encryption to meet GDPR standards for phone calls, call recording, call reporting and voicemails
- We work with a UK Tier 3 Data Centre and can store recordings online to ensure full GDPR and FSA compliance
- Our hosted phone systems have advanced paging facilities that can integrate into a lockdown system to protect students during emergency situations
VoIP for Multi Academy Trusts
We’ve developed a centralised telephone system that guarantees seamless call handling and consistency across your MAT, including your trust HQ.
- Cost savings across the trust
Benefit from free calls between sites
- Keep existing numbers
When you switch to Tel Group we are able to ensure you keep your existing numbers
- Flexibility & Scalability
Our MAT phone systems are designed for growth, with the ability to accommodate an unlimited number of phones across multiple locations
- Wide range of features
Our tailored packages provide you with the necessary tools to enhance your communication
- Streamlined Contracts
We can streamline all school contracts in your MAT, providing you with a trust-wide solution and consistent contract dates
2025 BT Switch Off
BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your school is currently using analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.