Telephone Systems for Schools

Why work with Tel Group?

We have installed reliable and secure phone systems to schools, colleges, and nurseries for over 16 years and are proud to have worked with over 1000 educational establishments during this time.

As we specialise in working with the education market, we understand the needs, challenges, and opportunities that schools and colleges face – from staff, parents, and a student point of view.

We’ve received amazing feedback from our customers over the years – testament to the hard work, proactivity, and amazing service our dedicated team provide to colleges and schools all over the country and all year round.

We believe in offering the right phone systems that meet our customers’ exact needs, whether that’s an on-premise system or an internet-based fully hosted phone system.

With the BT Switch Off around the corner, it is essential for your school to upgrade your current analogue system and widen your capabilities further before the 2025 deadline. Find out more about the BT Switch Off here.

All our systems are tailored to our customers’ requirements, user-friendly, and cost-effective. But don’t just take our word for it – contact us to arrange your free site audit and let us show you how we can improve your working efficiencies and safeguarding systems.

To find out more, contact us

Please give us a brief description of your enquiry.

Hosted Phone SystemsHosted Phone Systems

Hosted Phone Systems

Our hosted phone systems are the most popular option and have many benefits, including:

  • Cost effective
    Charges for hosted phone lines and calls are much cheaper than using traditional lines
  • Minimal set-up and maintenance costs
    As there’s virtually no hardware on site with a hosted phone system, there’s no need for expensive upfront investment or costly engineer callouts
  • Help is always at hand
    For any issues with your hosted phone system, just call us and we’ll resolve them quickly and remotely
  • Remote working
    As a hosted phone system is in the cloud, staff can connect from anywhere
  • Flexibility
    We can accommodate an unlimited number of phones, across several sites. New users can be activated instantly, and lines can be easily added or removed
  • Wide range of features
    With a hosted phone system, we can configure the right bundle of features to suit the needs of your organisation – from video calling and instant messaging to calendar integration and call queueing
girl at school working on pcgirl at school working on pc

Benefits of using us

As experts in the educational sector, we know the safeguarding and legal parameters that schools need to work to.

  • All our hosted phone systems utilise full encryption to meet GDPR standards for phone calls, call recording, call reporting and voicemails
  • We work with a UK Tier 3 Data Centre and can arrange for recordings to be stored online to ensure full GDPR and FSA compliance
  • Our hosted phone systems can be used in school lockdown situations by utilising the advanced paging facilities
  • We know that organisations’ needs change all the time, and all of our systems are built to be scalable, to accommodate any future requirements
Woman using Features of our Hosted Phone SystemsWoman using Features of our Hosted Phone Systems

Features of our Hosted Phone Systems

Our hosted phone systems offer a wide range of useful and practical features, all designed to save time or improve communications, such as:

  • Auto-Attendant Facility
    Press 1 for absence…
  • Queuing, Logging & Reporting
    Callers are placed in a queue, notified of their position, and transferred when a line is available
  • Automatic Open & Close Times
    Callers phoning outside normal hours will be informed your office is closed, and will have the option to leave a message
  • Lockdown systems
    This emergency paging system can be activated remotely, alert the authorities, and communicate between rooms or zones
  • Voicemail Integration
    Callers can leave a voicemail upon pressing an option or after a certain amount of time, and this can be forwarded as an email attachment
  • Mobile Extension
    Extension numbers can be redirected to a mobile app
  • Remote School Closure Message Change
    The greeting message can be changed remotely to communicate school closures or other important information
  • Conference Calling and Remote Working
  • Integration with Student Information Systems
    The phone system can integrate with information and management systems to improve the efficiency of the schools’ working practices
  • Call recording
    Our GDPR and FSA compliant call recording allows you to capture the details of every call
young schoolboy working on pcyoung schoolboy working on pc

VoIP for Multi Academy Trusts

For those trusts who are responsible for more than one academy, we have designed a cost-effective multi-site telephone system to ensure calls are handled in a consistent way between sites. Our VoIP phone system for schools offers a wealth of benefits including:

  • Cost savings across the trust
    Charges for hosted phone lines and calls are much cheaper than using traditional lines, and we offer free calls between sites
  • The ability to keep existing numbers
  • Flexibility
    With our VoIP phone system for schools we can accommodate an unlimited number of phones, across several sites. New users can be activated instantly, and lines can be easily added or removed
  • Future-proof
    We know that organisations’ needs change all the time, and all of our VoIP phone systems for schools are built to be scalable, to accommodate any future requirements
  • Wide range of features
    We can tailor-make a package to meet the trust’s requirements, that will boost working efficiency and call-handling capabilities. Features include voicemail, auto-attendant, mobile divert, remote access and call queueing
To find out more about our hosted phone systems and VoIP phone systems for schools please contact us.

Tel Group

Virginia House,
56 Warwick Road,
Solihull B92 7HX

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