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Telephone Systems for Schools

Telephone Systems for the Education Sector

We have installed phone systems in schools, colleges, nurseries and multi academy trusts since 2005 and are proud to have worked with over 1,200 educational establishments.

At Tel Group, we can provide your school with Hosted Cloud or On-Premise telephony that exceeds your school’s expectations. 

Specialising in the education sector, we understand the needs, challenges, and opportunities that schools face regarding communication technology. Therefore, we will work with you to design, install and maintain the best system for your school’s requirements and budget.

Don’t forget, with the BT Switch Off around the corner, your school must upgrade your analogue system before the 2027 deadline. Find out more about the BT Switch Off here. 

We’ve received fantastic feedback from our customers over the years – testament to the hard work, proactivity, and outstanding service our dedicated team provides to schools and MATs across the UK.

Don’t just take our word for it – contact us to arrange your free site audit, and let us show you how we can improve your communications.

To find out more about our school telephone systems, contact us today

Please give us a brief description of your enquiry.


VoIP Features

Our hosted and on-premise phone systems offer a wide range of education specific features designed to save time and improve communications

Call Management

Hold, transfer, divert, forward, paging, callback

Auto-Attendant

Menu-based routing to departments or extensions

Caller ID & Queuing

See who’s calling before you answer and receive alerts for incoming calls 

Call Recording

Allow a user to record an incoming or outgoing call with GDPR compliance 

Voicemail to Email

Voicemail messages sent as audio attachment or transcription

SIMs Integration

Link school information management systems, including Bromcom and Arbor

Lockdown & Tannoy

Trigger live and pre-recorded announcements from from handsets

Out-of-Hours Messages

Play custom messages and routing options when your school is closed

Mobile Twinning & Divert

Take calls on your mobile and forward calls when away from your handset

Hunt Groups

Automatically directs calls to the next available team member

Remote Administration

Manage your system through a web-based admin and reporting portal

Conferencing

Connect multiple callers in a single call for easy collaboration


Phone Systems for Schools

Futureproof your School’s Communications with Tel Group’s Telephone Systems

Tel Group’s Own VoIP Platform

Full Control and Competitive Pricing

Tel Group operates their own proven VoIP platform currently supporting more than 1,200 schools nationwide. All hosting infrastructure is managed directly by Tel Group, ensuring full control over performance, security, and reliability.

Our system is continuously being updated to meet school’s evolving needs, from integration into School Information Management software like Bromcom and Arbor, as well as a dedicated softphone application for mobile and desktop devices.

Voip Telephony for schools Voip Telephony for schools

VoIP Telephone Systems for Schools

Revolutionise School Communications with VoIP

Our innovative VoIP telephony service goes beyond the limitations of traditional phone systems, offering unmatched features, control, and call management. It is the perfect solution for educational institutions that require easy and efficient communication.

Introducing our VoIP technology into your establishment will provide your school with significant cost savings, allowing you to make and receive calls over the internet while taking advantage of modern technology and additional features.

Hosted Phone Systems Hosted Phone Systems

Hosted Phone Systems for Schools

Benefits of our most popular solution for schools

Our hosted phone systems are the most popular option for the education sector and have many benefits, including:

  • Cost effective
    Charges for hosted phone lines and calls are much cheaper than traditional lines
  • Minimal set-up and maintenance costs
    With virtually no hardware on site, there’s no expensive upfront investment or costly engineer callouts
  • Help is always at hand
    We’ll resolve any issues with your hosted phone system quickly and remotely
  • Remote working
    As a hosted phone system is in the cloud, staff can connect from anywhere
  • Flexibility
    Our system accommodates an unlimited number of phones across multiple sites and can easily activate new users and add or remove lines

Telephone System Integrations

Our telephone systems offer seamless integration with various solutions to provide a complete communication package.

MIS

Integrate your MIS into your phone system to improve inbound call handling for your school, college or MAT. 

Arbor Integration

Seamlessly integrates with Arbor MIS for improved communication and streamlined school operations.

Bromcom

Connects with Bromcom MIS to support efficient communication and smoother day-to-day school management.

Lockdown Tannoy

Integrate your lockdown system with your handsets to communicate any emergency situation instantly.

Microsoft Teams

Connect your phone system with Microsoft Teams for seamless calling and collaboration across devices.

Mobile and Desktop

Access your phone system from anywhere using mobile apps and desktop devices.

Key Benefits of VoIP for Schools

Our cloud telephony platform provides a number of practical advantages for schools, helping to simplify communication, improve reliability, and support flexible working.

Keep Your Number

No need to change your school’s phone numbers.

Flexible & Scalable

Supports future handset and user expansion.

Remote Support

Updates and troubleshooting can be completed remotely.

Resiliance

Dual SIP trunks and server redundancy for full resiliance.

Emergency Diversion

Automatic redirection of inbound calls on outage.

Multi-Site Connectivity

Seamlessly connect multiple schools under one system.

Free Calls Between Sites

Call other sites within your network at no cost.

Cost Efficiency

Lower installation, call and line costs than traditional phone systems.

Designed for Education

Configured to support your school’s requirements.

Remote Working

Staff can connect and make calls from anywhere.

BT Switch Off

Fully compatible with the UK PSTN switch-off.

Improved Comms

Direct callers to the right department quickly.


Learn More about our Telephone Systems for Schools and MATs

Transform Your School’s Communications with Tel Group


A Telephony Solution Built Around Your Needs

Phone Systems for Multi Academy Trusts VoIP - MATs Education Technology

VoIP for Multi Academy Trusts

We’ve developed a centralised telephone system that guarantees seamless call handling and consistency across your MAT, including your trust HQ.

  • Cost savings across the trust
    Benefit from free calls between sites
  • Keep existing numbers
    When you switch to Tel Group we are able to ensure you keep your existing numbers
  • Flexibility & Scalability 
    Our MAT phone systems are designed for growth, with the ability to accommodate an unlimited number of phones across multiple locations
  • Wide range of features
    Our tailored packages provide you with the necessary tools to enhance your communication 
  • Streamlined Contracts
    We can streamline all school contracts in your MAT, providing you with a trust-wide solution and consistent contract dates
    girl at school working on pc girl at school working on pc

    Safeguarding

    As experts in the educational sector, we know the safeguarding and legal parameters that schools need to work to.

    • All our hosted phone systems utilise full encryption to meet GDPR standards for phone calls, call recording, call reporting and voicemails
    • We work with a UK Tier 3 Data Centre and can store recordings online to ensure full GDPR and FSA compliance
    • Our hosted phone systems have advanced paging facilities that can integrate into a lockdown system to protect students during emergency situations
    • Advanced security features help protect your phone system from hacking, fraud, and unauthorised access, keeping your school communications safe and secure

    2027 BT Switch Off

    It’s time to upgrade your school’s telephony!

    BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your school is currently using analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.

    Additional School Communication Solutions

    Solidify your school’s communications with our additional solutions

    Mobiles

    Lockdown

    Get in touch to arrange your school telephone system upgrade!

    • GASBM - Gloucester School Business Managers Group - Education IT Suppliers
    • BASBM - Birmingham Association of School Business Managers Sponsor - Education IT Supplier
    • LASBM - Lancashire SBM Network Forum Group
    • MATA - Multi Academy Trust Association Sponsors - Education IT Suppliers
    • ANME - Association of Network Managers in Education Forum Sponsors - IT Education Suppliers
    • NAMAT - National Association of Multi Academy Trusts Sponsors - Education IT Suppliers
    • Manchester and Trafford School Business Leaders Forum sponsors - Education IT Suppliers
    • DASBM - Dudley Association of School Business Managers Sponsors - Education IT Suppliers
    • Sandwell SBM Network Forum Sponsors - Education IT Suppliers
    • sgsbl - south Gloucester school business leaders sponsors - education IT suppliers
    • WASBM - Worcester association of school business managers sponsors - Education IT Supplier
    • SYSBL - south Yorkshire school business leaders forum sponsors - Education IT Suppliers