Telecoms for Multi-Academy Trusts

VoIP Telephone Systems for Multi-Academy Trusts

Providing centralised VoIP telecoms to unify communication across your Multi-Academy Trust.

Tel Group has been providing fully integrated VoIP telephone systems to Multi-Academy Trusts (MATs) since 2005, working with over 1,200 educational establishments nationwide.

Specialising in telecoms for the education sector, we understand the unique challenges MATs face when developing and sustaining a trust-wide communications strategy. With the government aiming for all schools to become academies by 2030, having a centralised, futureproof telecoms solution is more important than ever.

Our VoIP solutions for Multi-Academy Trusts are tailored to your specific requirements, helping you streamline processes, improve connectivity across sites, and reduce costs.

From planning and installation to ongoing support, we provide a complete, centralised service to keep your Trust connected and compliant with DfE standards.

2027 BT Switch Off

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To find out more about our MAT telephone systems, contact us today

Technology for Multi Academy Trusts - MATs Education Technology

Centralise Your MATs Telecoms with Tel Group

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Phone Systems for MATs

Centralise Your Trust’s Communications with Tel Group’s Telephone Systems

Tel Group’s Own VoIP Platform

Full Control and Competitive Pricing

Tel Group operates their own proven VoIP platform currently supporting more than 1,200 schools nationwide. All hosting infrastructure is managed directly by Tel Group, ensuring full control over performance, security, and reliability.

Our system is continuously being updated to meet school’s evolving needs, from integration into School Information Management software like Bromcom and Arbor, as well as a dedicated softphone application for mobile and desktop devices.

Centralised VoIP Telecoms for Multi Academy Trusts (MATs) - Tel Group

Centralised Telecoms for Trust-Wide Communication

Our centralised VoIP telephony unites your Trust on one platform, boosting collaboration, simplifying processes, and keeping costs consistent to deliver reliable, futureproof communication across all sites.

With a centralised solution you can:

Unite disconnected academies to cut costs and improve performance
Consolidate systems under one supplier for streamlined contracts and one point of contact
Use your existing internet to make calls, including free calls between MAT sites, boosting collaboration across your Trust
Manage bills at a trust-wide level or individually, with detailed reporting that shows costs and usage per school or consolidated across the entire MAT

Hosted Telephone Systems for Multi Academy Trusts - MAT Phone Systems

Hosted Phone Systems for MATs

Our cloud-based hosted phone systems are the most popular choice for schools and MATs because they offer:

Cost savings: Calls and lines are cheaper than traditional phone systems, with exclusive trust-wide pricing and free calls between sites.
Minimal disruption & remote support: Fast, non-invasive setup, with most faults able to be resolved remotely.
Remote working: Staff can connect from anywhere, perfect for flexible working.
Scalability & flexibility: Easily add or remove unlimited phones across multiple sites as your MAT grows.
Keep existing numbers: Switching is hassle-free with no need to change phone numbers.

This combination of cost efficiency, flexibility, and ease of management makes hosted VoIP the smart telecom choice for any Multi-Academy Trust.

Woman using Features of our Hosted Phone Systems in a MAT Multi Academy Trust

VoIP Features for Multi-Academy Trusts

We pack our VoIP systems with practical, education-focused features that make your Trust’s communication smarter and safer:

Auto-Attendant & Call Queuing
Custom menus and hold queues that keep callers informed.
Automatic Open & Close Times
Let callers know your schools’ opening hours.
Emergency Broadcasting
Instantly broadcast alerts to staff and students.
Voicemail & Email Integration
Voicemails sent straight to email for easy access.
Mobile Extension
Take your extension wherever you go with our mobile and laptop apps.
Remote School Closure Message Change
Update greetings to notify of closures or urgent info.
Call recording (GDPR & FSA Compliant)
Keep secure records of calls for safeguarding and compliance.

Why MATs Choose Tel Group

We’ve developed a centralised telephone system that guarantees seamless call handling and consistency across your MAT, including your Trust HQ.

Unified Telephone System

One centralised VoIP platform delivers consistent, efficient communication across every site in your Trust.

Single Supplier, Single Contract

Consolidate all telecoms under one provider with streamlined contracts, transparent costs, and one point of contact.

Trust-Wide Cost Savings

Exclusive MAT pricing, free calls between sites, and streamlined contracts ensure you never overpay for calls or services.

Scalable & Seamless Integration

Seamlessly add, remove, or update hardware across sites as your MAT grows, without disrupting your existing setup.

Feature-Rich & Number Portability

Tailored feature-rich packages to enhance communication, plus a smooth switch that keeps your existing numbers across all sites.

Specialist Education Expertise

Get peace of mind with a specialist supplier delivering bespoke, reliable MAT solutions backed by ongoing support and training.

Telephone System Integrations

Our telephone systems offer seamless integration with various education solutions to provide a complete communication package.

School Lockdown Solution
Integrate our lockdown systems into your handsets to communicate any emergency situation at the touch of a button.
Mobile & Desktop Extension
By connecting your telephone system to a mobile or desktop app, your staff can use their mobiles and laptops just as they would with a handset.
Microsoft Teams
Integrating Microsoft Teams into your system will allow your staff to utilise their laptops for making and receiving calls.
SIMS
Integrate SIMS into your phone system to improve inbound call handling for all your academies, including Bromcom and Arbor.

BT Switch Off 2027 - Telephone Systems for MATs (Multi Academy Trusts) - VoIP Phones

2027 BT Switch Off

BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your MAT or any schools within your network currently use analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.

Learn more

Roadmap to Centralised Communications

A streamlined process that ensures a smooth, hassle free transition for all academies in your Trust to Tel Group.

Step 1

Consultation:

We assess your current systems and goals, gathering contract end dates across your Trust to plan a seamless transition.

Step 2

Design:

We craft a bespoke VoIP solution tailored to your Trust, planning and strategising the rollout across all schools.

Step 3

Installation:

Quick, low-disruption setup with zero downtime. We coordinate differing contract end dates to align them smoothly.

Step 4

Training:

We empower your staff with full training and give access to our portal packed with FAQs and quick tips.

Step 5

Centralised Setup:

Your unified phone system is ready to scale, with all academy contracts aligned regardless of their original start dates.

Step 6

Aftercare:

Our support doesn’t stop at install. We provide ongoing maintenance, upgrades, and reliable help whenever you need it.

What MAT Leaders Say About Our Telephony Solutions

Real feedback from Multi Academy Trusts that have transformed communication, cut costs, and improved collaboration with Tel Group.

Oasis Community Learning MAT

Tel Group won our telephony tender against 8 other providers – in all categories they came out on top.

They have undertaken audits at all our academies, providing advice on switching lines and terminating those not required. I’ve always been impressed with their professionalism, resilience and focus on what is right (and most cost effective) for the client.
The Diocese of Coventry MAT

Our Trust has been working with Tel Group for years, with many of our schools using them for Telephony and we are working towards using them across all academies.

Tel Group have been proactive and responsive as well as providing a very competitive deal for our schools. The service has been excellent.
Inspiring Futures Through Learning

IFtL Trust has greatly benefited from the broadband and cloud telephone solutions provided by Tel Group.

The service has been reliable and well-managed, with some of our schools also utilising the lockdown integration for added safety. We appreciate their expertise and continued support in keeping our schools connected and secure.
TEAM Multi Academy Trust

Our new VoIP phones are working well across all schools within our trust, and we have been very well looked after by both the help desk and our on-site engineer.

When we have requested small tweaks, the team have responded and actioned them quickly and efficiently without hesitation.
Lincoln Anglican Academy Trust

Thank you so much for all you have done in our schools. The engineers were really helpful and everyone’s said how lovely they were.

The excitement over new phones has been incredible – I’ve never known such communication between classrooms! I really appreciated your call the following morning to check we’re OK too.
The Emmaus Federation

We have used Tel Group to provide the phone system in our schools for several years now, and have always been happy with the service we have received.

We have recently moved over to a VOIP system which was installed by a professional and friendly engineer on a date to suit. Prices are competitive and customer services are great.
Three Saints Academy Trust

We switched our phones over to VOIP with Tel Group. They gave us a dedicated account manager who made sure we were kept informed throughout the process and communicated with other parties on our behalf.

The engineers were quick and professional and made sure we were comfortable with the system before they left.