Cookie Policy

This Cookie Policy explains how Tel Group (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website www.telgroup.co.uk. It should be read alongside our Privacy Policy

By continuing to browse our site, you agree to our use of non-essential cookies where you have given consent. You can update your preferences at any time.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

Session cookies – which expire when you close your browser.
Persistent cookies – which remain on your device until deleted or expired.

Types of cookies we use

We use the following categories of cookies:

Strictly Necessary Cookies
These are essential for the website to function and cannot be switched off. For example, they enable page navigation, security, and access to secure areas.
Performance & Analytics Cookies
These help us understand how visitors use our website, so we can improve it. For example, we use Google Analytics to gather anonymous statistics about page visits and site performance.
Functionality Cookies
These allow us to remember your preferences and provide enhanced features such as live chat.
Advertising & Targeting Cookies
These may be set by us or third-party providers to deliver relevant advertising and measure its effectiveness.
Consent Cookies
These store your preferences about cookie use on our site.

Cookies set by third parties

Some cookies may be placed by third-party services we use, such as:

Google Analytics
We use Google Analytics to analyse the use of our website. Google Analytics gathers information through cookies to create reports about visitor activity and site performance.
More info: Google Privacy Policy.
Zoho SalesIQ
We use Zoho SalesIQ to provide live chat and visitor tracking on our website. Zoho SalesIQ sets cookies that allow us to identify repeat visits, track browsing behavior, and connect this information with live chat interactions. These cookies are used for analytics and customer support purposes.
More info: Zoho Cookies & Privacy Policy.

Other third-party providers may also set cookies when you interact with embedded content, maps, or social media links.

Managing cookies

You can control and manage cookies in your browser settings. This includes blocking or deleting cookies altogether. Please note that disabling certain cookies may affect website functionality.

Guides on managing cookies: