Business Phone Systems

Telephone Systems for Businesses

Enhance your team’s communication and stay seamlessly connected with your customers using our advanced business phone systems.

Tel Group have specialised in business communication solutions since 2005, so we understand the importance of implementing the right phone system to meet your business’s unique requirements.

Whether you are a small, medium or large business, our business phone systems will provide unrivalled functionality and the tools required to enhance day-to-day operations, staff productivity and customer experience.

Our feature-rich VoIP and SIP business phone systems are flexible and scalable, enabling your system to grow with your business while staying within budget.

As the BT Switch Off means every UK business must switch to IP technology by 2027, now is the time to get ahead of the curve and upgrade your outdated systems. Find out more about the BT Switch Off here.

If your business is ready to explore a telephone system upgrade, contact us to arrange your free quotation!

2027 BT Switch Off

Learn More

To find out more, please contact us

Phone Systems for Businesses

Futureproof your Business Communications with Tel Group’s Telephone Systems

Tel Group’s Own VoIP Platform

Full Control and Competitive Pricing

Tel Group operates their own proven VoIP platform currently supporting more than 1,200 organisations nationwide. All hosting infrastructure is managed directly by Tel Group, ensuring full control over performance, security, and reliability.

Our system is continuously being updated to meet school’s evolving needs, from integration into CRM software, as well as a dedicated softphone application for mobile and desktop devices.

Business telephone Systems - VoIP and Sip on-premise and Cloud Phone Systems

Business Phone Systems

We believe in offering suitable phone systems that meet our customers’ exact needs, whether on-premises or a cloud-based business phone system.

From VoIP to SIP, we can help you select the right system for your business, ensuring significant cost savings.

Phone Systems for Businesses

Our hosted phone systems are the most popular option and have many benefits, including:

Cost-effective
Charges for internet-based phone lines and calls are much cheaper than using traditional lines
Minimal set-up and maintenance costs
With minimal hardware, there’s no need for expensive upfront investment or costly engineer callouts
Help is always at hand
Our team are on hand to resolve any issues with your business phone system, quickly and remotely
Remote working
Staff can connect from anywhere, whether that be through their mobiles, handsets or laptops
Flexibility
Our system accommodates an unlimited number of phones across multiple sites and can easily activate new users and add or remove lines

Business Phone System Features

Our business phone systems offer a wide range of valuable and practical features, all designed to save time or improve communications, such as:

Auto-Attendant Facility
Press 1 for absence…
Queuing, Logging & Reporting
Callers are placed in a queue, notified of their position, and transferred when available
Automatic Open & Close Times
Callers phoning outside normal hours will be informed your office is closed
Voicemail Integration
Callers can leave a voicemail which can be forwarded as an email attachment
Mobile Extension
Extension numbers can be redirected to a mobile app
Conference Calling and Remote Working
Hassle-free collaboration to bring customers, employees or suppliers together quickly and easily
Hot Desking
Employees can log onto a shared phone that immediately works as their own
Call recording
Our GDPR and FSA compliant call recording allows you to capture the details of every call

Telephone System Integrations

Our telephone systems offer seamless integration with various solutions to provide a complete communication package.

Lockdown Solution
By integrating our lockdown systems with your handsets, you can communicate any emergency situation at the touch of a button
Mobile Extension
By integrating your business telephone system to a mobile app, your staff can use their mobiles just as they would with a handset
Microsoft Teams
Integrating Microsoft Teams into your system will allow your staff to utilise their laptops for making and receiving calls

2027 BT Switch Off

It’s time to upgrade your business telephony!

BT has announced their plan to discontinue ISDN and PSTN lines. This means that if your business is currently using analogue telephony, you will need to replace these lines and all associated equipment to make way for the newer, more cost-effective and efficient alternatives, VoIP and SIP.

Additional Business Communication Solutions

Solidify your business communications with our additional solutions

Picker Elliott Estate Agents

“I have used Tel Group for about 10 years now and have always had any issues resolve quickly and professionally.

We have recently switched to their VOIP service. The whole process was dealt with very quickly and with little disruption to our business.

The new system was set up professionally and explained to all staff. Customer service has always been a strong point.”
Ainsworths Pharmacy

“We have been with Tel Group for some years and have always found them helpful, willing to go the extra mile to assist us and the Staff and Management are always quick to respond and deal with any of our issues or needs.

Special thanks to: Tallulah, Jordan, Julianne, Dave, Kieran, Skye and the lovely Gentleman who came down from Birmingham with Jordan to install our new Telephone system.

Thanks to all of you for your help over the years.”
Re-Solv

“Our charity has engaged Tel Group to supply our telephone and broadband services since 2015.

The service that Tel Group has provided over that time has been excellent. On the few occasions that we have had an issue with our service Tel Group responded immediately and quickly sorted our problem.

I would happily recommend Tel Group to other charities.”
BHLC – Brunswick Hub

“As a business customer, we cannot thank our Tel Group Account Manager enough for the swift, courteous and dependable service we always receive.

I would happily recommend Tel Group to other businesses.”